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How do I pay my bill?

Navigate to the top of our website, select the icon labeled “Pay Bill”. From there, login & select the storage unit you wish to pay the bill for. You can also choose to prepay for your upcoming month’s bill, setup autopay & more. In addition, we accept payments over the phone & in person.

What forms of payment do you accept?

We accept Cash, Checks (must be in the tenant’s name), Money Orders, VISA, MasterCard, American Express & Discover.

Can I rent short-term?

Yes, our facility offers convenient month-to-month leasing.

Can I access my storage unit at any time?

Yes, we provide 24/7 access into the facility with your personalized access code.

What discounts do you offer?

For our military members, we offer a 10% discount to active duty military & 5% for retired military. THANK YOU FOR YOUR SERVICE!

Do you have movers?

No, currently our storage facilities do not offer any moving services. However, you can click on this link to find local assistance with trusted businesses.

Do you have truck rentals?

Yes, click here to see rules & regulations.

What documentation do I need to rent a storage unit?

We require a valid government-issued photo ID.

Do you have storage auctions?

Yes, storage auctions occur after fulfilling the Georgia state lien law procedure for delinquent accounts. Storage auctions will be held online at

What cannot be stored inside a unit?

Hazardous or toxic materials, perishables, explosives or highly inflammable objects, liquids, illegal items, living in the unit, nothing living or non-living.

What storage unit size do I need?

We offer a variety of sizes to meet your needs. You can utilize our Storage Calculator on our website or feel free to contact our office and one of our storage specialists would be happy to assist you!

How much notice needs to be given in order to move out of the unit?

A 14 days written notice to vacate is required. Click Here for full details.

Non-Climate or Climate Controlled?

Climate Controlled:
Adds protection from extreme temperatures, humidity & moisture. Antiques, plastic, furniture, electronics, artwork/pictures, etc.

You can simply drive your vehicle up to the unit & load/unload your belongings. Garage type items, vehicles, outdoor furniture, etc.

Is insurance required at your facility?

Although not a requirement, it is strongly recommended. Castaway Self Storage is not liable for personal belongings. Check with your current Homeowners or Renters Insurance Policy for offsite storage coverage.

How do I reach someone after hours?

If you have an urgent issue after business hours, please call or text our location at 478-953-1100.

Preparing For Storage

  • Rent the smallest amount of space you will need & pack the unit full.
  • Gather as many boxes as you think you will need & moving/packing material.
  • If possible, try to use uniformly sized boxes for easy stacking.
  • Make up an inventory list of your items & keep it in a safe place away from the unit.
  • List contents of boxes on all four sides; number the boxes & seal with tape.

Protecting Your Items

  • Prepare your space by placing a protective cover on the floor under your goods.
  • Do not store anything COMBUSTIBLE (e.g., paint thinner, gasoline, solvents, or paint).
  • Dishes & glasses should be wrapped in paper & packed in sturdy boxes.
  • Pictures & mirrors should be wrapped in cardboard, marked “FRAGILE”.
  • Avoid placing sharp or heavy objects on top of upholstered furniture.
  • Cover stuffed furniture with cardboard or blankets to protect against dust.
  • If you stand mattresses on their sides, prop them up so they stand straight.
  • Wipe any items made of metal with machine oil to prevent rusting.
  • Contact your insurance provider to purchase offsite storage coverage.

Packing Your Storage Unit

  • Plan your storage space. Place items that you may need to access often up front.
  • Try to leave an aisle down the center of the storage unit for easier access.
  • Leave a small space between the walls & boxes to allow for air circulation.
  • Stack heavier boxes on the bottom & lighter boxes on top.
  • Put TVs & other electronics in the rear of your unit.
  • Shovels, rakes, & hoses can be stored together in empty trash cans.
  • Tables that have removable legs should be broken down to save space.
  • Sofas & loveseats can be stored on end to save floor space.
  • Wrap cushions in plastic & place on top of sofas.
  • Larger appliances make excellent “packaging cases” for blankets, towels & clothes.
  • Furniture with drawers can be utilized as storage places for pictures, knick-knacks, china, silverware, small items, etc. Wrap them in tablecloths, towels, or blankets to prevent breakage.

Further Questions?

Feel free to reach out to one of our highly knowledgeable staff members by phone, text and/or email